About Us
With My InnerView, you have a window for looking deep inside the core culture and inner workings of your healthcare concern. Our Web-based quality management system will guide you along the path to continuous quality improvement.
Achieve the Goals of Quality First
Quality First is our profession’s promise to the American public that we’ll make meaningful advances in the care and quality of life of those we serve. At the heart of Quality First is the systematic collection and analysis of key performance data that goes far beyond traditional clinical indicators. My InnerView is specially designed to capture relevant data in your quest for Quality First.
Prove our Accomplishments to Stakeholders
For too long we’ve been held to an agenda driven by information that is collected by outsiders. My InnerView — with our nationally recognized researchers, experienced practitioners and unparalleled database — gives the profession another story to tell that is based on highly reliable data and analysis.
Real-time Management, Monitoring and Improvement
My InnerView collects quality data for your facility or organization across six domains: Family satisfaction, employee satisfaction and commitment, state survey results, quality of life, quality of care and financial health. These data are then presented in our on-demand, one-screen Quality Profile™.
Benchmark to Hundreds of Your Peers
Critical to successful quality management is the ability to compare performance with other facilities. My InnerView bridges the gap by allowing you to measure performance at the facility level and benchmark on a statewide or national basis. Associations and corporate groups can also compare performance inside and outside their organizations.
We believe there are vital links between collecting data and controlling outcomes, and that you must listen to your customers and employees before you take any action. Our approach is founded on our own model we call the evidence-based path to continuous quality improvement and risk management.