2007 National Survey of Consumer and Workforce Satisfaction in Nursing Homes

The 2007 National Survey of Consumer and Workforce Satisfaction in Nursing Homes is based on analyses conducted using the largest and most comprehensive database of nursing home resident, family and employee satisfaction ever assembled. The findings included in this year's report provide important information for public policy and public understanding of long-term care and actionable guidance to long-term care managers.
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View/download the 2007 report: Color (2.6 MB PDF)

Read articles related to the national report

Press release: Satisfied Workforce Enhances Nursing Home Consumer Satisfaction (My InnerView)

New 'My InnerView' Study Shows Solid Progress on Nursing Home Quality Improvement Efforts (The Alliance for Quality Nursing Home Care)

Nursing Home Residents Happier With Quality of Care But Less Satisfied With Quality of Service (www.mcknightsonline.com)

AHCA Lauds New My InnerView Data Showing Improved Care Quality in Nursing Homes (American Health Care Association, May 2008)

Survey shows customer and employee satisfaction (www.hcpro.com)

Past issues of National Survey of Resident and Family Satisfaction in Nursing Facilities

2006 Report: Color (388 KB PDF) | Black Only (349 KB PDF)
2005 Report: Color (367 KB PDF) | Black Only (332 KB PDF)

Past issues of National Survey of Nursing Home Workforce Satisfaction

2006 Report: Color (1.3 MB PDF)

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