2007 National Survey of Consumer and Workforce Satisfaction in Nursing 2007 National Survey of Consumer and Workforce Satisfaction in Nursing Homes

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2007 National Survey of Consumer and Workforce Satisfaction in Nursing Homes

May 2008

Click here for the entire report.
The 2007 National Survey of Consumer and Workforce Satisfaction in Nursing Homes is based on the largest dataset ever assembled about resident, family and employee satisfaction in nursing homes. Overall, three-year trends in consumer satisfaction and two-year trends in workforce satisfaction show improvement. Since 2005, consumer responses indicate that improvements are being made in most domains. Since 2006, trends in workforce satisfaction show modest improvements in the quality of supervision, work environment, training and management.