2008 National Survey of Consumer and Workforce Satisfaction in Nursing Homes

May 2009

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The 2008 National Survey of Consumer and Workforce Satisfaction in Nursing Homes shows a majority (85%) of consumers report their satisfaction as either "excellent" or "good."  Sixty-six (66) percent of employees recommend their facility as a place to work as either "excellent" or "good."  These satisfaction levels are at their highest levels since My InnerView began conducting research on these trends in 2005, and have increased by three percentage points since 2007, yet the report shows that the workers most directly involved in patient care are the least satisfied employees.