Improving Staff Satisfaction: What Nursing Home Leaders are Doing
August 2009
Click here for the entire report.
The AHCA Quality Improvement Committee created this paper for the purpose of sharing best practices for improving staff satisfaction in key operational areas. These improvements may be reflected in higher staff satisfaction and can translate to improved staff retention and staff work practices, not to mention more positive attitudes that engender service excellence and a quality culture. Many of the change ideas offered in the paper are backed by research-based evidence, while other ideas have simply been effective for many of the individuals who contributed to this effort.
