Monitoring Risk
My InnerView combines our evidence-based approach to quality improvement with state-of-the-art tools to enhance risk management processes in long-term care facilities. This approach is based on the knowledge that each dollar spent on prevention can help avoid costly claims.
Profiles
The Risk Monitor™ is based on comprehensive studies of the leading causes of claims, litigation, survey outcomes and employee turnover in long-term care. It targets domains where facilities face the greatest risk exposures. My InnerView begins where other risk tools end by:
- Managing critical information on a monthly basis
- Helping to focus facilities on potential exposure
- Educating on how to improve results
Our comprehensive Web-based RIsk Monitor features multi-dimensional risk assessment and underwriting templates, as well as real-time data entry and reports. Each month, we monitor key “risk exposure” domains, including:
- Resident quality of care
- Compliance/Complaints
- Employee commitment
- Financial health
- Customer satisfaction
Significant emphasis is placed on pressure ulcers, falls, medication errors, weight loss/gain, elopement, abuse and neglect and family/employee satisfaction.
Comparisons
We have created the most comprehensive risk data monitor tool in existence. This allows external benchmarking with state and national peer groups, internal benchmarking with longitudinal risk assessment profiles and management alerts for facilities with high-risk profiles. Some of the most prestigious facilities in the country are using My InnerView’s Risk Monitor.
Trends
Concurrent with the monthly monitoring of high risk-factor Q/I data, My InnerView’s model offers a customized support plan designed to educate facilities about the systematic process of reducing risk exposure and improving quality.