The best leaders also follow
And so it is at My InnerView. Our senior leadership — themselves experts in the field of long-term care performance analytics, satisfaction surveys and research — are supported by dozens of the most experienced senior care professionals in the nation. And, thus, our senior leadership leads, and is led by, our qualified staff.
My InnerView. The power of intelligent collaboration for improving senior care.
Neil Gulsvig
Co-founder, President and Chief Executive Officer
BIO»
- Current responsibilities. Provide leadership and direction for development of evidence-based quality improvement resources, management tools and research for senior care profession.
- Professional experience. 30 years of broad spectrum experience in senior care profession, including individual and multi-facility management and administration in rural, suburban and metropolitan markets, executive-level leadership in Fortune 500 company, and development of innovative satisfaction surveys and scorecard-based management tool for national, multi-state, long-term care organization. Experience in for-profit, for-profit-publicly held and not-for-profit sectors.
- Senior care expertise. Identifying and managing multiple internal and external factors impacting success and sustainability of senior care organizations, and developing quality-improvement management tools to monitor performance, detect patterns and identify opportunities.
- Education. BSPA, University of North Dakota.
Janice Gulsvig
Co-founder and Chief Operating Officer
BIO»
- Current responsibilities. Development of quality-improvement tools and resources for senior care profession that enable leaders and practitioners to integrate evidence-based management into day-to-day operations.
- Professional experience. Served as R.N. for over 30 years, 25 spent in long-term care management. Extensive experience as a leader, manager and administrator of nursing services and operations of nursing homes. Broad-based experience in the development of comprehensive orientation and training programs for directors of nursing services, administrators and general staff. Background in rural, urban, for-profit and non-profit nursing environments, and instrumental in the design of specialty clinical program models (i.e., ventilator, pain management, stroke rehabilitation, hip fracture and adult day service).
- Senior care expertise. Resident care, nursing services, nursing home administration, workforce orientation and training programs, and the design of specialty clinical program models.
- Education. RN, BSN, University of Minnesota; LNHA, Licensed Nursing Home Administrator.
John Mabry
Chief Strategy Officer
BIO»
- Current responsibilities. Product portfolio management and development, and design of Web-based technical solutions for senior care facilities based upon client-specific needs.
- Professional experience. Diverse background in healthcare systems data management research and development, healthcare provider information technology and software development for the healthcare profession. Includes experience as chief technology officer overseeing five facilities and 170 staff, and serving as vice president, business solutions/information technology for $2.7 billion long-term, sub-acute care organization.
- Senior care expertise. Healthcare information and management systems.
- Education. B.S., University of Houston; Master Public Health - Health Information Systems major, University of Texas; Certificate in Business Administration, UCLA Anderson School of Business; Certified Professional Health Information Systems, HIMSS.
Leslie Grant
Consultant
BIO»
- Current responsibilities. Research related to culture change, environmental design, leadership development and organizational systems to drive performance improvements in senior care. Co-developer of My InnerView survey tools.
- Professional experience. Extensive experience in long-term care, healthcare and senior services. Associate Professor of Healthcare Management, Division of Health Policy and Management, School of Public Health, University of Minnesota. Serves as Director of the Center for Aging Services Management. Holds research grants from The Commonwealth Fund, the U.S. Administration on Aging, and the Alzheimer’s Association.
- Senior care expertise. Organizational innovation in long-term care, health services research, and effects of environmental design, culture change and leadership on the delivery of long-term care services.
- Education. Bachelor of Architecture, Masters of Architecture and Master of Health and Medical Sciences, University of California, Berkeley; PhD, Human Development and Aging, University of California, San Francisco.
Mary Tellis-Nayak
Vice President of Quality Initiatives
BIO»
- Current responsibilities. Identify innovative quality initiatives for senior care profession and develop products and resources for integration with clients’ quality-improvement programs.
- Professional experience. 30-year career spanning most areas of care for elderly, including caregiver in hospital-based senior nursing facility, manager of home health agency, director of nursing in freestanding nursing home, chief clinician in multi-facility organization, and president/CEO of American College of Health Care Administrators. Background in senior care quality-improvement program development, including person-centered accreditation standards for dementia care units, rehabilitation, subacute care and pharmacies.
- Senior care expertise. Quality-improvement programs; gerontological nursing; dementia, subacute, rehabilitation and pharmacy person-centered accreditation standards.
- Education. MSN, gerontological nursing, Rush University; MPH, University of Illinois at Chicago; honorary doctorate in Human Letters, A.T. Stills University for work in long-term care.
Bruce Thevenot
Senior Vice President of Strategic Relationships
BIO»
- Current responsibilities. Provide strategic and practical support in the formation of collaborative efforts among healthcare providers, consumers and government officials to achieve common quality-improvement and senior care goals.
- Professional experience. Diverse background in senior care profession as principal in Washington D.C. lobbying firm, Director of Government Affairs for national healthcare company, chief staff officer of two state healthcare associations, and legislative director of national healthcare association.
- Senior care expertise. Legislative, association, consumer and government interests in senior care; healthcare lobbying efforts; congressional processes.
- Education. B.S., Government and Politics, University of Maryland; graduate work at George Washington University; specialized study of Congressional process.
